BILLING & PAYMENT OPTIONS

HOW I RECEIVE MY BILL

 

WAYS TO PAY MY BILL

  • autorenewDirect debit RECOMMENDED
    By signing up for direct debit, you'll never miss a payment and maximise your savings! You will still receive your bill, but we'll deduct your outstanding balance on the due date.
    SET UP A DIRECT DEBIT
  • credit_cardOnline via My Account
    My Account is a convenient way for you to manage your account. You can view your balance, transaction history and pay your bill online using your credit or debit card. There is a surcharge of 1.67% for Visa/Mastercard and 3.5% for Amex/Diners. Avoid these surcharges by paying with direct debit from your bank account.
    PAY MY BILL VIEW MY BILL
  • linear_scaleSteady Pay
    Steady Pay is a great way to manage your energy bills by making regular weekly or fortnightly payments. Visit Steady Pay for more details and contact our customer service team on 1300 001 255 to setup steady pay on your account today.
  • BPay BPay
    BPAY offers Australians fast, secure and trusted bill payments directly through your internet, mobile or phone banking.
    Biller code: 197954
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  • calendar_todayAutomatic payment
    You may wish to pay a fixed amount each month by setting up an automatic payment with your bank. If there is an outstanding balance when you receive your bill, simply pay the amount owing by the due date. Automatic payments can be set up by using your bank's internet banking facilities or completing a form at your bank.

Request an Extension

If you are having difficulty paying your bill on time, you may qualify for a payment extension; this allows you to extend the due date of your energy bill up to 10 days after the original due date.

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REQUEST AN EXTENSION

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Pay your bill